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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Nick,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>This does sound like a proxy issue.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>From the server (on the command-line), as the user that Apache runs as, try doing a ‘wget <a href="http://bazaar.eprints.org">http://bazaar.eprints.org</a>’ – to see if that works.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If the patch has been applied, but the http_proxy setting isn’t getting set within Apache environment (Apache isn’t using a login-shell!), then it still won’t work.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I can’t remember the specifics of how to get it working, but this may help:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://httpd.apache.org/docs/2.4/env.html">http://httpd.apache.org/docs/2.4/env.html</a> (or a similar page for the version of Apache you’re using),<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>John<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] <b>On Behalf Of </b>Sheppard, Nick<br><b>Sent:</b> 23 May 2013 09:47<br><b>To:</b> eprints-tech@ecs.soton.ac.uk<br><b>Subject:</b> [EP-tech] Access to Bazaar<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We are running eprints 3 for “evaluation” with a view to migrating from our current commercial software. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It’s a bit tricky as I am liaising through our IT services so settings etc can be a bit opaque. Anyway, when I try to connect to the Bazaar from Admin -> System tools I get the error message below:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:#FFC080'>An error occurred while talking to the EPM source<span class=apple-converted-space> </span><em><span style='font-family:"Arial","sans-serif"'>EPrints Bazaar (<a href="http://bazaar.eprints.org/"><span style='font-style:normal'>http://bazaar.eprints.org/</span></a>)</span></em>: <a href="http://bazaar.eprints.org/cgi/search?q=&output=EPMI">http://bazaar.eprints.org/cgi/search?q=&output=EPMI</a> 500 Can't connect to bazaar.eprints.org:80 (connect: Connection timed out)<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>My colleague is pretty sure it’s “a proxy thing” and found info that said a recent patch now enables it to use the environment variables to set proxy – he’s done that but it didn’t seem to help. If anyone is able to offer further info that would be helpful otherwise he’ll need to open a hole in the site firewall but will need authorisation for that.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Nick<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="95%" style='width:95.0%;border:outset black 1.0pt'><tr><td style='border:inset black 1.0pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB'>To view the terms under which this email is distributed, please go to <a href="http://disclaimer.leedsmet.ac.uk/email.htm">http://disclaimer.leedsmet.ac.uk/email.htm</a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB'><o:p></o:p></span></p></td></tr></table></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p></div></body></html>