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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Dear Sirs,
<div><span style="font-family: 'Courier New'; font-size: 10pt; "><br>
</span></div>
<div><span style="font-family: 'Courier New'; font-size: 10pt; ">We had installed a fresh copy of EPrints </span><span style="font-size: 10pt; font-family: 'Courier New'; ">along with Apache, MySQL, PERL</span><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">
on Windows Server 2008 R2 </span><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">Service Pack1
</span><span style="font-size: 10pt; font-family: 'Courier New'; ">as written in the installation documentation</span><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; "> for Windows</span><span style="font-size: 10pt; font-family: 'Courier New'; ">. </span></div>
<div><span style="font-family: 'Courier New'; font-size: 10pt; ">Eprints Indexer Service in Server Manager is put to start Automatic, but </span><span style="font-family: 'Courier New'; font-size: 10pt; ">the status is stopped. </span></div>
<div><span style="font-size: 10pt; font-family: 'Courier New'; ">But when </span>
<span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">We</span><span style="font-size: 10pt; font-family: 'Courier New'; "> tried to execute indexer service (perl </span><span style="font-size: 10pt; font-family: 'Courier New'; ">C:\eprints\bin\indexer</span><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">
start</span><span style="font-size: 10pt; font-family: 'Courier New'; ">) an error occured:</span></div>
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<pre><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">C:\eprints\bin>perl indexer start<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">------------------------------------------------------------------<br>---------------- EPrints System Error ----------------------------<br>------------------------------------------------------------------<br>
Starting EPrints Indexer service: The service did not respond to the start or
control request in a timely fashion<br>------------------------------------------------------------------<br>EPrints System Error inducing stack dump<br> at C:/eprints/bin/../perl_lib/EPrints.pm line 145<br> EPrints::abort('EPrints') called at
C:/eprints/bin/../perl_lib/EPrints/Index/Daemon/MSWin32.pm line 25<br>EPrints::Index::Daemon::MSWin32::win32_error('EPrints::Index::Daemon::MS </span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Win32=HASH(0x484528c)', 'Starting EPrints Indexer service') called at
C:/eprints/bin/../perl_lib/EPrints/Index/Daemon/MSWin32.pm line 110<br>
EPrints::Index::Daemon::MSWin32::start_daemon('EPrints::Index::Daemon::</span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">MSWin32=HASH(0x484528c)') called at indexer line 357<br>main::start() called at indexer line 252<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><br></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">C:\eprints\bin>perl indexer status<br>
Indexer is not running<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span style="font-family: 'Courier New'; font-size: 10pt; ">Can you help us to solve this issue?</span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">Thanks in advance.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; "><br></span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">Best regards,</span></p><p class="MsoNormal" style="margin-bottom: 0.0001pt; "><span lang="EN-US" style="font-size: 10pt; font-family: 'Courier New'; ">Igor Stojanovic</span></p><br></pre>
<pre><font face="Tahoma" size="2"><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">Igor Stojanovic, Ph.D<br>Assistant Professor</font><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">Lab for Digital Resources and Open Access</font><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">Faculty of Computer Science</font><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">"Goce Delcev" University - Stip</font><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><br>mob: <a href="tel:%2B389%2076%20427%20237" value="+38976427237" target="_blank" style="color: rgb(17, 85, 204); ">+389 76 427 237</a></font><a href="https://webmail.ugd.edu.mk/owa/UrlBlockedError.aspx" rel="nofollow" target="_blank" style="color: rgb(17, 85, 204); white-space: normal; background-color: rgb(255, 255, 255); "></a><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">; <a href="tel:%2B389%2078%20427%20868" value="+38978427868" target="_blank" style="color: rgb(17, 85, 204); ">+389 78 427 868</a></font><a href="https://webmail.ugd.edu.mk/owa/UrlBlockedError.aspx" rel="nofollow" target="_blank" style="color: rgb(17, 85, 204); white-space: normal; background-color: rgb(255, 255, 255); "></a><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">e-mail: </font><a href="mailto:igor.stojanovik@ugd.edu.mk" rel="nofollow" target="_blank" style="color: rgb(17, 85, 204); white-space: normal; background-color: rgb(255, 255, 255); "><font color="blue"><u>igor.stojanovik@ugd.<wbr>edu.mk</u></font></a><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span><br style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "><font style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); ">e-mail: </font><a href="mailto:stojanovic.igor@gmail.com" rel="nofollow" target="_blank" style="color: rgb(17, 85, 204); white-space: normal; background-color: rgb(255, 255, 255); "><font color="blue"><u>stojanovic.igor@gmail.<wbr>com</u></font></a><span style="color: rgb(34, 34, 34); white-space: normal; background-color: rgb(255, 255, 255); "> </span></font></pre>
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