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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Fran<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The first step would be to make sure that new data is being written to the access table, e.g., that there are rows with a datestamp after 21/09. If there is data in the access table then the problem is likely with IRStats.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Mark<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#C50B45'>Mark Gregson</span></b><b><span style='color:#1F497D'> </span></b><span style='color:#1F497D'>| Applications and Development Team Leader<br></span><span style='color:gray'>Library eServices | Queensland University of Technology<br>Level 3 | R Block | Kelvin Grove Campus | GPO Box 2434 | Brisbane 4001<br>Phone: +61 7 3138 3782 | Web:</span><span style='color:#A3A3A3'> </span><u><span style='color:#0000FD'><a href="http://www.qut.edu.au/"><span style='color:blue'>http://eprints.qut.edu.au/</span></a><br></span></u><span style='color:#0080FF'>ABN: 83 791 724 622<br>CRICOS No: 00213J<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] <b>On Behalf Of </b>Fran Callaghan<br><b>Sent:</b> Friday, 28 September 2012 7:12 PM<br><b>To:</b> eprints-tech@ecs.soton.ac.uk<br><b>Subject:</b> [EP-tech] irstats stopped working out of the blue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-IE>Hi List,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>I’ve noticed that irstats has stopped gathering download statistics out of the blue. I have statistics up to early on Friday 21<sup>st</sup> Sept and nothing since. How can I check irstats is still working and, if necessary, restart it? The daily cron job is still running.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE>Thanks for any help!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-IE style='color:black'>Fran Callaghan<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p></div></body></html>