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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes I have re indexed multiple times, my confusion comes from the fact that the index tables are correct, we are at 3.3.X <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Does the debugger in sql output to a logfile?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] <b>On Behalf Of </b>sf2<br><b>Sent:</b> 25 July 2012 22:41<br><b>To:</b> eprints-tech@ecs.soton.ac.uk<br><b>Subject:</b> [EP-tech] Re: We are at our wits end,<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p>Hi Phil,<o:p></o:p></p><p>For info, which EPrints version are you using?<o:p></o:p></p><p>Worth a try:<o:p></o:p></p><p>- have you tried to reindex the eprint dataset? (bin/epadmin reindex <archive_id> eprint)<o:p></o:p></p><p>- have you tried debugging the search to see which SQL statement gets executed (**) ?<o:p></o:p></p><p>Seb<o:p></o:p></p><p>(**) to enable SQL debugging, edit perl_lib/EPrints/Search/Condition.pm, look at the end of "sub sql" for:<o:p></o:p></p><p>#print STDERR "\nsql=$sql\n\n";<o:p></o:p></p><p>Un-comment the line above, restart apache and re-run the problematic search - feel free to copy/paste the SQL query here so we can have a look.<o:p></o:p></p><p> <o:p></o:p></p><p>On Wed, 25 Jul 2012 22:12:26 +1000, "Phil" <<a href="mailto:philpearson@iinet.net.au">philpearson@iinet.net.au</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If anyone can help we would very much appreciate it, we have posted this issue numerous times and had someone control our eprints server but the problem will not go away. <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I will explain it step by step<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If I look at the database directly and query the index I get the following result<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=542 height=276 id="Picture_x0020_1" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/?_task=mail&_action=display-attachment&_file=rcmfile0"><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You can see the word “Green” and “Bans” are in the index<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So we should be able to find this book in the advanced or simple search using the term “green bans”<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=860 height=157 id="Picture_x0020_2" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/?_task=mail&_action=display-attachment&_file=rcmfile1"><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Unfortunately when we do we get only one result below<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=934 height=333 id="Picture_x0020_3" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/?_task=mail&_action=display-attachment&_file=rcmfile2"><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Whilst this is correct, it is incomplete, the search should have also returned record 3594<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If you look back at the SQL above you will see the other words in the title<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If I put a few of them in the search as per below, I get the correct result:<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=829 height=124 id="Picture_x0020_4" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/?_task=mail&_action=display-attachment&_file=rcmfile3"><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=859 height=347 id="Picture_x0020_5" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/?_task=mail&_action=display-attachment&_file=rcmfile4"><o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have erased the index record and reindexed the item to no avail.<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is not the only record that does not return from a search and it makes our catalogue unusable.<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have installed xapian but that also gives me problems as per a post of mine two days ago.<o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p> <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have put a lot of effort into this migrating from the old system, if we cannot fix this we will have to go through the whole process again with something else.<o:p></o:p></p><p> <o:p></o:p></p></div></blockquote><p> <o:p></o:p></p></div></body></html>