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<p>On Thu, 26 Jul 2012 05:14:41 +1000, "Phil" <philpearson@iinet.net.au> wrote:</p>
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<p class="MsoNormal"><span style="font-size: 11pt; color: #1f497d;">Yes I have re indexed multiple times, my confusion comes from the fact that the index tables are correct, we are at 3.3.X </span></p>
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<p class="MsoNormal">The "print STDERR ..." line will output to your Apache error logs.</p>
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<p class="MsoNormal"><span style="font-size: 11pt; color: #1f497d;">Does the debugger in sql output to a logfile?</span></p>
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<p class="MsoNormal"><strong><span style="font-size: 10.0pt;">From:</span></strong><span style="font-size: 10.0pt;"> eprints-tech-bounces@ecs.soton.ac.uk [mailto:eprints-tech-bounces@ecs.soton.ac.uk] <strong>On Behalf Of </strong>sf2<br /><strong>Sent:</strong> 25 July 2012 22:41<br /><strong>To:</strong> eprints-tech@ecs.soton.ac.uk<br /><strong>Subject:</strong> [EP-tech] Re: We are at our wits end,</span></p>
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<p>Hi Phil,</p>
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<p>For info, which EPrints version are you using?</p>
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<p>Worth a try:</p>
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<p>- have you tried to reindex the eprint dataset? (bin/epadmin reindex eprint)</p>
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<p>- have you tried debugging the search to see which SQL statement gets executed (**) ?</p>
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<p>Seb</p>
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<p>(**) to enable SQL debugging, edit perl_lib/EPrints/Search/Condition.pm, look at the end of "sub sql" for:</p>
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<p>#print STDERR "\nsql=$sql\n\n";</p>
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<p>Un-comment the line above, restart apache and re-run the problematic search - feel free to copy/paste the SQL query here so we can have a look.</p>
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<p>On Wed, 25 Jul 2012 22:12:26 +1000, "Phil" <<a href="mailto:philpearson@iinet.net.au">philpearson@iinet.net.au</a>> wrote:</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">If anyone can help we would very much appreciate it, we have posted this issue numerous times and had someone control our eprints server but the problem will not go away. </p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">I will explain it step by step</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">If I look at the database directly and query the index I get the following result</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;"><img id="Picture_x0020_1" src="https://roundcube.ecs.soton.ac.uk/roundcubemail.pgstaff/program/blocked.gif" border="0" alt="" width="542" height="276" /></p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">You can see the word “Green” and “Bans” are in the index</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">So we should be able to find this book in the advanced or simple search using the term “green bans”</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Unfortunately when we do we get only one result below</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">Whilst this is correct, it is incomplete, the search should have also returned record 3594</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">If you look back at the SQL above you will see the other words in the title</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">If I put a few of them in the search as per below, I get the correct result:</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">I have erased the index record and reindexed the item to no avail.</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">This is not the only record that does not return from a search and it makes our catalogue unusable.</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">I have installed xapian but that also gives me problems as per a post of mine two days ago.</p>
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<p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;">We have put a lot of effort into this migrating from the old system, if we cannot fix this we will have to go through the whole process again with something else.</p>
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