[EP-tech] Internal Server Error - Search

Alan.Stiles alan.stiles at open.ac.uk
Thu Jun 27 14:21:07 BST 2019

Hi Denis,

Can you see any errors in your Apache server logs when you try the search?  This will probably help with diagnosing the problem

Library Services, The Open University, Milton Keynes, UK

From: eprints-tech-bounces at ecs.soton.ac.uk <eprints-tech-bounces at ecs.soton.ac.uk> On Behalf Of Denis Munyua via Eprints-tech
Sent: 27 June 2019 14:14
To: eprints-tech at ecs.soton.ac.uk
Subject: [EP-tech] Internal Server Error - Search


Getting this error on searching the repository.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
I have tried to restart the indexer but still, there is a high  volume of 'Background Task Queue' which doesn't reduce even after running the indexer.

P.s. On running the command reindex from the prompt am getting this message 'Exception: Flint backend no longer supported'

Please advise.


Denis Munyũa
P.O. Box 12510- 00100 | Nairobi, Kenya
Mobile: +254 720760340
Skype: denis.munyua

-- The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302). The Open University is authorised and regulated by the Financial Conduct Authority in relation to its secondary activity of credit broking.
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