[EP-tech] Re: EPrints System Error : Error in file retrieval: failed to get file contents

[Sebastien Francois]

Hi,

Are you sure your files (archives/<id>/documents/....) are accessible to 
EPrints? Can you stat ("ls") them from a terminal as the 'eprints' user 
or as whatever user EPrints is running as?

That error is pretty much what it says - eprints/the storage layer can't 
read the file content. And if you get as far as getting that message, 
your DB records are OK, auth was successful etc.

J'espere que tu arriveras a resoudre ce probleme,
Seb.

On 23/01/14 18:11, Mathieu Perron wrote:
> Hi all,
>
> My ePrints repository is giving me the same message :
>
> EPrints System Error  Error in file retrieval: failed to get file contents
>
> on every file I try to download.  Everything was running smoothly just
> yesterday and I haven't touched anything.  Can someone help me to try and
> resolve this issue?
>
> Thank you and have a nice day!
>
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