[EP-tech] Re: Upgrading to EPrints 3.3.12

franc at library.iisc.ernet.in franc at library.iisc.ernet.in
Wed Oct 16 14:41:14 BST 2013


> Hi Francis,
>
> Many thanks for your response. Yes, you're right.
> I've now changed the owner and group in /etc/apache2/envars to eprints and
> changed the eprints files to eprints:eprints.
> Apache is now running as owned by eprints, but I still get the error when
> I try to create a new eprint:
>   "Can't retrieve item with the ID "13"
> Except I'm now at number "21"
> The ID is being written to the database and the document ID is written to
> the document folder but it won't go any further and I'm unable to create
> the eprint.
>
Hi Malcolm, If you are yet to resolve the problem, see if the following
thread will be of help to you:

http://www.eprints.org/tech.php/10111-10123.html

Best, Francis

> Thanks.
> Regards,
> Malcolm.
> ________________________________________
> From: eprints-tech-bounces at ecs.soton.ac.uk
> <eprints-tech-bounces at ecs.soton.ac.uk> on behalf of
> franc at library.iisc.ernet.in <franc at library.iisc.ernet.in>
> Sent: 16 October 2013 07:08
> To: eprints-tech at ecs.soton.ac.uk
> Subject: [EP-tech] Re: Upgrading to EPrints 3.3.12
>
>> Hi,
>>
>> I wonder if anyone can help me with this problem.
>> I'm running on Ubuntu and have installed EPrints 3.3.12 as user eprints.
>> I noticed that the ownership of some files is www-data and the apache
>> processes are owned by www-data, the default.
>> I had some problems with permissions and had to change the ownership of
>> some files. I now find when I try to create a new eprint I get an error
>> "Can't retrieve item with the ID "13" It appears to create the document
>> with owner and group as www-data. If I change the owner to 'eprints' I
>> can
>> see the record for "13"
>> Has anyone else had this problem? Should I have installed as use
>> www-data?
>> Should I change my Apache to run as eprints?
>>
>
> The default ownership and group is eprints.eprints. If the default is
> being used then the ownership and group of the Apache should also be
> eprints.eprints.
>
> On the other hand, if you had used the --with-user option while
> configuring the eprints software then the ownership and group of the
> Apache should be same as the one that you had used while configuring
> eprints software.
>
> Hope this helps.
>
>  - Francis
>
> JRD Tata Library
> IISc, Bangalore, India
>> Thanks,
>> Malcolm.
>>
>>
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