[EP-tech] Re: Web of science citation service

Mark Gregson mark.gregson at qut.edu.au
Wed Jul 31 00:26:19 BST 2013


Hi Paolo

Yes, I've been receiving this error since early Monday morning (UTC+10).  I have a support case with Thomson Reuters and they are working on it.  I'll post any progress back to this list.

Cheers
Mark

Mark Gregson | Applications and Development Team Leader
Library eServices | Queensland University of Technology
Level 3 | R Block | Kelvin Grove Campus | GPO Box 2434 | Brisbane 4001
Phone: +61 7 3138 3782 | Web: http://eprints.qut.edu.au/
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-----Original Message-----
From: eprints-tech-bounces at ecs.soton.ac.uk [mailto:eprints-tech-bounces at ecs.soton.ac.uk] On Behalf Of Paolo Tealdi
Sent: Tuesday, 30 July 2013 6:15 PM
To: <eprints-tech at ecs.soton.ac.uk>
Subject: [EP-tech] Web of science citation service

Dear all,

it's since July, 28 that  our job that catch citations with Web of science service can't login

(This is the error :  Warning: Unable to authenticate to Web of Science: The given SOAPAction # does not match an operation.)

Someone else has noticed this problem ?

Best regards,
Paolo Tealdi

-- 
Ing. Paolo Tealdi         Area IT - Politecnico Torino
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