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<title>New date: Deadline 31 of January 2010</title>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>New date: Deadline 31 of January 2010<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>You are kindly invited to participate in the 2nd
Qualitative and Quantitative Methods in Libraries International Conference
(QQML2010), <span class=SpellE>Chania</span>, <st1:place w:st="on"><st1:City
w:st="on">Crete</st1:City>, <st1:country-region w:st="on">Greece</st1:country-region></st1:place>,
25-28 of May, 2010.<br>
QQML2010 was decided by the QQML Committee and announced during the
closing ceremony of the previous QQML2009 Conference.<br>
The proceedings of QQML2010 will be published by <b><span style='font-weight:
bold'>World Scientific</span></b>, while selected papers are to be published by
the International Journals: Decision Support System Technology, Library
Management, and Performance Measurement and Metrics. <br>
QQML2010 is organized under the umbrella of <span class=SpellE>ASMDA</span>
International Society organizing conferences on data analysis from 1981.</span></font><span
lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><i><font
size=2 color=black face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:black;mso-ansi-language:EN-GB'>Qualitative and </span></font></i></em><em><i><font
size=2 color=black face=Arial><span lang=EN-US style='font-size:10.0pt;
font-family:Arial;color:black;mso-ansi-language:EN-US'>Quantitative</span></font></i></em><font
size=2 color=black face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:black;mso-ansi-language:EN-GB'> <i><span
style='font-style:italic'>Methods</span></i> (<span class=SpellE>QQM</span>)
are proved more and more popular tools for Librarians, because of their
usefulness to the everyday professional life. <span class=SpellE><span
class=GramE>QQM</span></span><span class=GramE> aim to the assessment<span
lang=EN style='mso-ansi-language:EN'> and improvement of the services, to the
measurement of the functional effectiveness and efficiency.</span></span></span></font><font
size=2 color=black face=Arial><span lang=EN style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:EN'> <span class=SpellE>QQM</span> are the
mean to make decisions on fund allocation and financial alternatives.
Librarians use also <span class=SpellE>QQM</span> in order </span></font><font
size=2 color=black face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;color:black;mso-ansi-language:EN-GB'>to determine why and
when their users appreciate their services. This is the start point of the
innovation involvement and the ongoing procedure of the excellent performance.
Systematic development of quality management in libraries requires a detailed
framework, including the quality management standards, the measurement
indicators, the self-appraisal schedules and the operational rules. These
standards are practice-oriented tools and a benchmarking result. Their basic
function is to express responsibly the customer (library user) -supplier
(library services) relationship and provide a systematic approach to the
continuous change onto excellence. The indoor and outdoor relationships of
libraries are dependent of their communication and marketing capabilities,
challenges, opportunities and implementation programmes.</span></font><font
size=2 color=black face=Arial><span lang=EN style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:EN'> </span></font><span lang=EN-GB
style='mso-ansi-language:EN-GB'><o:p></o:p></span></p>
<p class=MsoPlainText style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span lang=EN-GB style='font-size:12.0pt;mso-ansi-language:
EN-GB'>Conference Topics<br>
1. Management<br>
· Excellence and innovation<br>
· Quality and benchmarking<br>
· Measures and metrics<br>
2. Financial strength and sustainability<br>
· Fund raising<br>
· Cost benefit analysis<br>
· Cost assessment<br>
· Value analysis<br>
3. </span></font><span class=yshortcuts><span id="lw_1225260396_4"><font
size=2><span lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Marketing</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
</span><span class=yshortcuts><font size=2><span lang=EN-GB style='font-size:
10.0pt;mso-ansi-language:EN-GB'>· Marketing research</span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· </span><span class=yshortcuts><span id="lw_1225260396_5"><font size=2><span
lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Public relations</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· Publicity<br>
· Communication<br>
4. Communication strategies<br>
· Working with faculty, students, and <span class=GramE>staff <br>
·</span> Users - Non users<br>
· Alumni, Partners, Stakeholders<br>
· Groups / teams<br>
· Archives, historical societies, museums and art galleries<br>
· Consortia<br>
5. Data Analysis and </span><span class=yshortcuts><span id="lw_1225260396_6"><font
size=2><span lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Data
Mining</span></span></font></span><span lang=EN-GB style='mso-ansi-language:
EN-GB'><br>
· </span><span class=yshortcuts><span id="lw_1225260396_7"><font size=2><span
lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Content analysis</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· <span class=SpellE>Ontologies</span><br>
· </span><span class=yshortcuts><span id="lw_1225260396_8"><font size=2><span
lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Knowledge discovery</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
</span><span class=yshortcuts><font size=2><span lang=EN-GB style='font-size:
10.0pt;mso-ansi-language:EN-GB'>· Machine learning</span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· Databases<br>
· </span><span class=yshortcuts><span id="lw_1225260396_9"><font size=2><span
lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Data visualization</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
6. </span><span class=yshortcuts><span id="lw_1225260396_10"><font size=2><span
lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Digital Libraries</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· Digitization<br>
· Museum and art digital objects<br>
· Archival digital objects<br>
· </span><span class=yshortcuts><span id="lw_1225260396_11"><font
size=2><span lang=EN-GB style='font-size:10.0pt;mso-ansi-language:EN-GB'>Public
libraries</span></span></font></span><span lang=EN-GB style='mso-ansi-language:
EN-GB'> </span><span class=yshortcuts><span style='cursor:pointer'
id="lw_1225260396_12"><font size=2><span lang=EN-GB style='font-size:10.0pt;
mso-ansi-language:EN-GB'>digital projects</span></span></font></span><span
lang=EN-GB style='mso-ansi-language:EN-GB'><br>
· Digital content for teaching<br>
· Digital images<br>
· Metadata<br>
<br>
</span><font size=2 face=Arial><span lang=EN-GB style='font-size:10.0pt;
font-family:Arial;mso-ansi-language:EN-GB'>The Conference will attend library
professionals: professors, administrators, technologists, museum scientists,
archivists, decision makers and managers.<br>
For your papers, please follow precisely the given Template following the
format and instructions from the conference website at: <a
href="http://www.isast.org/">http://www.isast.org</a> <br>
<span class=GramE>If</span> you propose a Special Session including 4-6 papers,
the papers will be included into the book as a Specific Chapter under the title
of the special session.<br>
Special Session or Workshop (2 or more sessions) proposals should have the
session title, the name and affiliation of the organizer and a brief
description (5-10 lines).</span></font><span lang=EN-GB style='mso-ansi-language:
EN-GB'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span lang=EN-US style='font-size:10.0pt;
font-family:Arial;color:black;mso-ansi-language:EN-US'>You may upload the
Abstract/Paper Template and formulate your paper according to the
instructions at: <a href="http://www.isast.org/abstractpaperregister.html">http://www.isast.org/abstractpaperregister.html</a>
<br>
Please submit your paper in MS Word format as an email attachment to: <a
href="mailto:secretariat@isast.org">secretariat@isast.org</a> </span></font><span
lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>You can also submit your Abstract electronically by
using the facilities of the conference website at: <a
href="http://www.isast.org/abstractpaperregister.html">http://www.isast.org/abstractpaperregister.html</a>
</span></font><span lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=GramE><strong><b><font size=2 face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;mso-ansi-language:EN-US'>For</span></font></b></strong></span><strong><b><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'> workshop proposals or presentations regarding
your Library or your </span></font></b></strong><span class=SpellE><b><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US;font-weight:bold'>Organisation</span></font></b></span><strong><b><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'> please contact Dr. Anthi Katsirikou</span></font></b></strong><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'> at: <a href="mailto:anthi@asmda.com">anthi@asmda.com</a>
</span></font><span lang=EN-US style='mso-ansi-language:EN-US'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>Kind regards </span></font><span lang=EN-US
style='mso-ansi-language:EN-US'> </span><span lang=EN-GB style='mso-ansi-language:
EN-GB'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
mso-ansi-language:EN-US'>On behalf of the Conference Committee </span></font><span
lang=EN-GB style='mso-ansi-language:EN-GB'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto'><font size=2 face=Arial><span
lang=EN-US style='font-size:10.0pt;font-family:Arial;mso-ansi-language:EN-US'>Dr.
Anthi Katsirikou, Conference Co-Chair<br>
<st1:place w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Piraeus</st1:PlaceName></st1:place><br>
Library, Deputy Director<br>
Head, <st1:place w:st="on"><st1:PlaceName w:st="on">European</st1:PlaceName> <st1:PlaceName
w:st="on">Documentation</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place><br>
Board Member of the Greek Association of Librarians and Information
Professionals</span></font><span lang=EN-US style='mso-ansi-language:EN-US'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:
3.0pt;margin-left:0cm'><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt;mso-ansi-language:EN-US'><a
href="mailto:anthi@asmda.com">anthi@asmda.com</a> ; <a
href="mailto:secretariat@isast.org">secretariat@isast.org</a> <o:p></o:p></span></font></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;
padding:0cm 0cm 1.0pt 0cm'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
border:none;mso-border-bottom-alt:solid windowtext 1.5pt;padding:0cm;
mso-padding-alt:0cm 0cm 1.0pt 0cm'><font size=1 face="Times New Roman"><span
lang=EN-GB style='font-size:8.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=black face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:black;mso-ansi-language:EN-GB;
mso-bidi-font-weight:bold'>The Book from the previous QQML2009 has been
published by World Scientific<b><span style='font-weight:bold'> (</span></b></span></font><span
lang=EN-US style='mso-ansi-language:EN-US'><a
href="http://www.worldscibooks.com/compsci/7691.html">http://www.worldscibooks.com/compsci/7691.html</a></span><b><font
size=2 color=black face=Verdana><span lang=EN-GB style='font-size:10.0pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-weight:bold'>)<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='line-height:15.75pt'><b><font size=2 color=black
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:black;mso-ansi-language:EN-GB;font-weight:bold'>Book title: <i
style='mso-bidi-font-style:normal'><span style='font-style:italic;mso-bidi-font-style:
normal'>QUALITATIVE AND QUANTITATIVE METHODS IN LIBRARIES</span></i>: </span></font></b><b
style='mso-bidi-font-weight:normal'><i style='mso-bidi-font-style:normal'><font
size=2 color=black face=Verdana><span lang=EN-GB style='font-size:10.0pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-weight:bold;
mso-bidi-font-weight:normal;font-style:italic;mso-bidi-font-style:normal'>Theory
and Applications<o:p></o:p></span></font></i></b></p>
<p class=MsoNormal style='line-height:12.0pt'><b><font size=1 color=black
face=Verdana><span lang=EN-GB style='font-size:9.0pt;font-family:Verdana;
color:black;mso-ansi-language:EN-GB;font-weight:bold'>Proceedings of the
International Conference on QQML2009<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='line-height:12.0pt'><span class=SpellE><i><font
size=1 color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-style:italic'>Chania</span></font></i></span><i><font
size=1 color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-style:italic'>, <st1:place
w:st="on"><st1:City w:st="on">Crete</st1:City>, <st1:country-region w:st="on">Greece</st1:country-region></st1:place>,
26 – 29 May 2009<o:p></o:p></span></font></i></p>
<p class=MsoNormal style='line-height:12.0pt'><span class=GramE><font size=1
color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;font-family:
Verdana;color:black;mso-ansi-language:EN-GB'>edited</span></font></span><font
size=1 color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB'> by </span></font><st1:PersonName
ProductID="Anthi Katsirikou" w:st="on"><b><font size=1 color=black
face=Verdana><span lang=EN-GB style='font-size:8.5pt;mso-bidi-font-size:12.0pt;
font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-weight:bold'>Anthi
Katsirikou</span></font></b></st1:PersonName><font size=1 color=black
face=Verdana><span lang=EN-GB style='font-size:8.5pt;font-family:Verdana;
color:black;mso-ansi-language:EN-GB'> </span></font><i><font size=1
color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;mso-bidi-font-size:
12.0pt;font-family:Verdana;color:black;mso-ansi-language:EN-GB;font-style:italic'>(University
of <st1:City w:st="on">Piraeus</st1:City> Library, <st1:country-region w:st="on">Greece</st1:country-region>)</span></font></i><font
size=1 color=black face=Verdana><span lang=EN-GB style='font-size:8.5pt;
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