[BOAI] How many IT staff dedicated to repository support?

[Peter Suber]

[Forwarding from Chris Rusbridge via the JISC-Repositories list.  --Peter
Suber.]


Dear list, I asked: roughly how many IT staff are dedicated to supporting
your repository? I have had a range of answers back from 18 institutions, of
which 2 were in the US, one each from Australia, the Netherlands and
Switzerland, and the rest from the UK. It was interesting that several
mentioned that their IT support was out-sourced to EPrints.org; they usually
gave the IT support as zero, but since there is a support fee charged I
translated that roughly into 10% FTE.

On that basis, the mode (most common) answer was 10% FTE (but if you counted
those sites as actually zero, then the mode would have been 50% FTE). The
median answer was 50% FTE (ie there were as many answers below as above
this). The average was 82% FTE, influenced by one very high answer, which I
strongly suspect I have mis-interpreted. If that answer were halved, the
average would drop to 71% FTE and the other figures would be unchanged.

Summing up the figures another way, there were 8 sites with < 50% FTE, 5
sites with 50% or up (but less than 100%), and 5 sites with 100% FTE or
more.

This might stimulate some further responses, so I won't circulate the little
spreadsheet yet (and it has some identifying information for those wishing
to remain anonymous, at the moment).

I thought this was Quite Interesting. One conclusion is that the EPrints
service could be a good way to go, if it's an option.... (But note, I didn't
ask how satisfied ANYONE was!)

--
Chris Rusbridge
Mobile: +44 791 7423828
Email: c.rusbridge at gmail.com
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